The Ghosts of Past, Present and Future

In Charles Dickens’ classic “A Christmas Carol” it took visits from the ghosts of Christmas Past, Present, and Future to get Ebenezer Scrooge to change his ways. This is the time of year where we all go through a little of that as individuals and as businesses. Productivity tends to wane in these last weeks of December (at least productivity as defined by output per worker or labor hour). But there are also qualitative aspects of productivity such as creativity, teamwork and innovation. While those may be harder to measure, they can certainly impact a company. So as our minds wander let’s turn our attention to those and think about what was and what has yet to be. Can’t you just about hear the chains rattling?

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