Order Picking Services Case Study
Challenge
A major tool manufacturer in retail and direct to consumer distribution is challenged with:
High labor costs – high wages and benefits costs
Lack of flexibility – to respond to volatile demand
Low productivity – reducing facility throughput
Accuracy errors – resulting in reworks, returns, charge backs and low customer satisfaction
Solution
The operation transitions to Insource who provides flexible, full-time production labor, supervision and engineering, and:
- A quality guarantee to ensure orders are built accurately
- Six Sigma methods to address root cause of accuracy errors
- Engineering support to drive ongoing productivity gains
- Motivational employee pay plans that align with clients’ key objectives
Result

You are probably wondering, what does Insource mean to me? We can answer that. Click the link below that best represents your role in your company and get more information on how we can help you.
- Cosmetics Value-Add Distribution
Insource helps client cut defects by 50% and reduce cost totaling 20% savings.
- Appliance Assembly
Insource increased quality levels to 99% and reduced overall throughput times from three days to a half day.
- Order Picking Services
Insource engineers a 48% accuracy improvement and a 57% productivity improvement.
- Distribution Services
Insource helps client cut defects by 73% in just over two months.
