New book reinforces Insource model

I am writing today to review the new book by Kate Vitasek, Mike Ledyard and Karl Manrodt. The book is titled Vested Outsouring.  This book explores the process leading companies go through to establish a relationship with their service partners that vests each party in the other's success. Kate is no stranger to this topic. I have known her for over 15 years while employed with one of the companies mentioned in her book, Stream International. Commissioned by the University of Tennessee to explore this topic, Kate and her team provide the 10 things that can go wrong with outsourcing and then offer the prescription to get it right. It is an excellent book for anyone who uses outsourced, or insourced, service providers and looking to improve their results.

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